Customer Support

You can set up a Caught On Camera smart security system in minutes. If for any reason you have questions, we’re ready to answer them.

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Setup your system

Download the Caught On Camera app Get the app from either the Apple Store or Google Play store.

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Set up the Smart Hub

It’s simple plug-and-play. Just plug it into a power outlet, connect it to your Ethernet, insert the emergency battery, and the Smart Hub takes it from there.

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Install the Sensors

No tools required! All our sensors are peel-and-stick. Insert batteries in each sensor and place them where you need.

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Register on the App

Open the app on your smartphone and follow the steps for first time registration. You’ll be asked to enter your Smart Hub’s serial number. You can find that on the bottom of your hub.

Test the system

Walk around and internationally set off the sensors. If you have any questions, call us! Our customer support staff is waiting to help.

 

Add a Device in App

Step 1. Open Instant Eyes App and go to the main menu

Step 2. Select devices

Step 3. Select “Add a new device”

Step 4. Select the type of device it is

Step 5. Once the pairing screen comes up, insert the batteries into the device

Step 6. Once the device has been located, you can rename the device and install

Equipment User Guides

Smart Hub Guide

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Entry Sensor Guide

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Motion Detector Camera Guide

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Motion Detector Guide

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Smart Hub Guide

Entry Sensor Guide

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Flood Sensor Guide

Smoke Detector Guide

About Us

HEADQUARTERS

Caught On Camera LLC.
2193 West Chester Pike,
Suite 200
Broomall, PA 19008
1-800-700-8888

MONITORING STATION

24 Hours a Day,
7 Days a Week,
365 Days a Year...
Including Holidays.

home-security-starter-kit-400x400SMART HOME SECURITY OFFER

Start Your 30-Day Risk-Free Trial!

Starter Kit
$249

Get a Free Quote…
Have Questions?

Call Today: 1-800-700-8888

Monitoring plans starting from $35/mo.